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Repeat Prescriptions

What is a Repeat Prescription?

A repeat prescription means patients can have medicines dispensed on several occasions rather than going back to their GP each time. This needs to be done as easily as possible for the patient but it is also important that it is done as safely as possible. Some medicines only work if they are taken correctly and some can be dangerous if taken incorrectly, some cause side effects and some need regular check-ups or blood tests to make sure they are working.

When you receive your repeat prescription it will show on the counterfoil on the right-hand side, the name of the medication, the quantity to take, the quantity issued and in brackets, the amount of repeats you can have before you need to be reviewed by the doctor, e.g. (1/6 - 1 out of 6 times this medication can be issued). Once you have reached the final amount, the counterfoil on the right-hand side will state ‘YOUR MEDICATION IS DUE FOR REVIEW. PLEASE ARRANGE AN APPOINTMENT’. It may also have a sticker requesting you make an appointment either with the doctor, nurse or for a blood test before medication can be reviewed. At this point, no further prescriptions can be issued without reauthorisation by the doctor.

The general rule is that we can only issue one month’s medication at a time.


How to Order

You may obtain repeat prescriptions by ordering online, delivering, faxing or posting your computer printout or written request to the surgery. We do not accept repeat orders over the telephone (unless you are housebound).

You can complete a repeat request online via the link at the top of this page. New users are required to register before using the system. 

Your prescription may be collected from the surgery after three working days. Alternatively, we can post it to you (if you provide a stamped addressed envelope) or you may collect your drugs from any of the local Dorking chemists that you choose. These are:

Boots (High Street), Friths (South Street), Woodcocks (South Street), Woodcocks (Medwyn Centre).

If you are registered as a Dispensing Patient (Hillside and Riverbank Surgery patients only), we will dispense your medications for you at the surgery.  We will of course endeavour to process urgent repeat prescriptions as soon as possible.  Should you run out and need urgent supplies when we are shut, you should call 111 to obtain a prescription which you can then take to any pharmacy to be dispensed.


Order prescriptions online

You can register for online services by emailing us at or call New House Surgery on 01306 881313; Hillside Surgery on 01737 843525 or Riverbank Surgery 01306 875577

Electronic Prescription Service

The Electronic Prescription Service (EPS) is an NHS service that gives you the chance to change how your GP sends your prescription to the place you choose to get your medicines or appliances from. For further information click here.

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